An intensive three day orientation for new students, designed for student success and retention, is held before each new academic year or new program. Culturally appropriate learning strategies and 'Lunch and Learn' workshops for professional development (e.g. study skills, time management, guests from outside organizations) are provided. Individual time with the Program Coordinators and Student Support Worker is scheduled to provide student support and address student needs. Recreational activities promote team building among the students and facilitate the creation of their own study support networks. The e-Learning Coordinator provides an introduction of instruction on the use of the distance education technology and e-learning platforms.