Getting Help
For students and instructors:
The E-Learning Technologist provides technical support and services to students and instructors during normal office hours (9:00 am - 5:00 pm).
To obtain help when on-campus please visit the E-Learning Technologist's office on the 2nd floor.
To obtain help when off-campus please call the E-Learning Technologist directly at (807) 626-1871 (leave a message if not available) or email at dmeekis@oshki.ca.
For staff:
An off-site IT Technician generally provides support on an as-needed basis.
On-Call Technical Support
When students are on-campus outside of normal office hours including weekends there will generally be made available an on-campus technical support person.
In the event an IT person is not available on-campus, a technical support person located off-campus will be put on-call (stand by). To obtain help during these times (students and instructors) please call the on-call technical support line at cell phone 621-8517.
Note that on-call technical support is only available when students are in-town and attending on campus sessions.